Effective Date: November 2025

At No Filter Brazilian Medspa, we are committed to protecting the privacy of our clients and website users. We understand that privacy is a major concern for individuals, and we have created this privacy policy to outline our practices and procedures for collecting, using, and sharing personal information. This policy covers our website, www.nofilterbrazilianmedspa.com, and all other services provided by No Filter Brazilian Medspa. By using our website or receiving services from us, you agree to the terms of this Privacy Policy.

Information Collection and Use

We may collect information from our clients and website users in a number of ways, including, but not limited to, when they visit our website, book an appointment, complete intake forms, purchase services or memberships, and sign up for our newsletter or promotional communications. The type of information we collect may include, but is not limited to:

Name
Email address
Phone number
Postal address
Date of birth (if required for treatments)
Health or treatment-related information provided during consultations
Before/after photos (only with consent)
Payment information

We use this information to:

Provide and improve our services
Communicate with our clients and website users
Book and confirm appointments
Process deposits, payments, and membership transactions
Respond to inquiries
Support internal data analysis and operational improvements
Maintain and improve our website and services

Information Sharing and Consent

We do not sell, trade, or rent personal information to third parties. We may share personal information with our service providers who assist us in delivering services, including:

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Booking platforms (e.g., Zenoti)
CRM systems (e.g., LeadConnector/HighLevel)
Communication tools (email/SMS marketing)
Payment processors and financial partners

These providers are bound by confidentiality obligations and are only permitted to use personal information for the purposes of providing the services they were contracted to perform.

We may also disclose information as required by law or to protect our rights, safety, or property.

Client Consent: By using our services or website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You may withdraw consent for marketing communications at any time (see Marketing Communications section).

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve our website and services, and to personalize your experience. Cookies are small data files placed on your device when you visit our website. They help us understand how you interact with our website and services and enable us to remember your preferences.

You may choose to accept or decline cookies by adjusting your browser settings. If you decline cookies, certain features of our website may not function fully.

Security

We take the security of personal information very seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, and disclosure. However, no method of internet transmission or electronic storage is completely secure; therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Health & Treatment Information

As a medical aesthetics and wellness medspa, we may collect information related to your health, treatment goals, and service history. This information helps us provide safe, effective, and personalized services.

We may use this information for:

Treatment planning and delivery
Internal quality and training purposes
Booking, payments, and record management
Compliance with legal or regulatory requirements

We may share treatment-related information with service providers (such as booking and electronic intake systems) who assist us in delivering care. These providers are bound by confidentiality agreements and may only use the information as required to perform their contracted services.

Before/after photos will only be used for marketing or educational purposes with your express written consent.

Your Rights Regarding Treatment and Personal Information

At No Filter Brazilian Medspa, we understand that privacy is a major concern for our clients and we are committed to protecting the privacy of your treatment and personal information. As part of our commitment, we have implemented this privacy policy to outline your rights regarding the information we collect about you.

Right to Access

You have the right to access your personal and treatment information, which includes the right to inspect and receive a copy of the information we maintain about you. You may request access by contacting us at [email protected] or 415-802-8620.

Right to Amend

You have the right to request that we amend your personal or treatment information if you believe it is inaccurate or incomplete. You may request an amendment by contacting us at [email protected] or 415-802-8620.

Right to Restrict

You have the right to request that we restrict the use or disclosure of your personal or treatment information. We are not required to agree to your request, but if we do, we will comply with your request unless otherwise required by law. You may request a restriction by contacting us at [email protected] or 415-802-8620.

Right to Receive Confidential Communications

You have the right to request that we communicate with you in a confidential manner, such as by sending mail to an alternate address or by contacting you by phone at an alternate number. You may request confidential communications by contacting us at [email protected] or 415-802-8620.

Right to Receive an Accounting of Disclosures

You have the right to receive an accounting of certain disclosures of your personal or treatment information made by us. The accounting will not include disclosures made for normal treatment, payment, or operational purposes, and certain other exceptions may apply. You may request an accounting of disclosures by contacting us at [email protected] or 415-802-8620.

Marketing Communications

By providing your contact information, you may receive emails or text messages regarding:

Appointment reminders
Post-service follow-ups
Promotional offers, discounts, and membership updates

You may opt out of marketing communications at any time by:

Clicking “unsubscribe” in emails
Replying “STOP” to SMS messages
Contacting us directly at [email protected] or 415-802-8620

Payment for Services

Payment for our services, including deposits, may be required at the time of booking or service. We accept cash, credit cards, debit cards, and financing. Deposits are applied toward the balance of your scheduled treatment or package.

Deposit Policy: 50% deposit at booking; 100% for packages or memberships.

Data Retention

We retain personal and treatment information only as long as necessary to:

Provide services and maintain client records
Comply with legal obligations
Support business operations and internal analysis

Minors

We do not knowingly collect information from individuals under 18. If information is submitted by a minor, please contact us so we may remove it.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy policy at any time. If we make changes, we will update this page and post the revised policy on our website. Your continued use of our services constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

No Filter Brazilian Medspa 800 South B Street, Suite 300

San Mateo, CA 94401

[email protected]

415-802-8620